Need to Cancel Your Current Internet Service Provider?

Need to cancel your current Internet Service Provider agreement? Here's a list of the major Internet Service Providers, along with the phone numbers and the other information you need to cancel your account.

When you contact your old provider, be sure to have the following information available:

  • Username (email address and/or screen name)
  • Password
  • Mailing address
  • Number of the credit card that you charged the service to (sometimes the last four digits are used for verification purposes)

America Online (AOL)
Members can cancel over the phone, online, by fax or by mail.
Phone 1-888-265-8008
Online at Keyword: Cancel
Fax: 1-801-622-7969
Address: P.O. Box 1600, Ogden, UT 84402-9926

LocalNet

You might want to send it certified mail:
LocalNet Corporation
287 Commerce Dr.
Amherst, New York 14228
1-888-488-7265

Microsoft Network (MSN)
Members must cancel over the phone:
Phone 1-800-386-5550

WorldNet (AT&T)
Members must cancel over the phone.
Phone: 1-800-400-1447

Prodigy
Members must cancel over the phone
Phone: 1-800-213-0992

CompuServe
Members must cancel over the phone
Phone: 1-800-848-8990